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General Information
     
Name * :
Home No. :
Office No. :
Handphone No. :
Email * :
Existing Customer : Yes No
Form Type :
Item Purchased/ Serviced :
Service Report Ref :
Shop Name :
Salesperson Name :
           
5 - Strongly Agree, 4 - Agree, 3 - Neutral, 2 - Disagree, 1 - Strongly Disagree 5 4 3 2 1
           
Sales Support          
a. The Salesperson who served me had a good positive attitude  
b. The product was demonstrated well to me in the store by the salesperson.  
c. I received adequate information on the product from the salesperson.  
d. The salesperson was knowledgeable and attentive.  
           
Customer Service          
a. The salesperson responded promptly to my enquiries and concerns  
b. The process of getting your concenrs resolved was prompt and thorough  
           
Product Quality Performance          
a. The product is easy to use.  
b. The product performs as well or better than what the salesperson said it would.  
c. The product fits easily into my home decor.  
d. The product has advanced cutting edge technology  
e. I can appreciate the benefits of these advanced cutting edge technology.  
           
Delivery          
a. Delivery of the product was arranged in a hassle-free efficient manner.  
b. Delivery of the product arrived on schedule.  
c. The attitude of the delivery person was good and positive.  
           
Technical Support          
a. The service representative appeared knowledgeavle and attentive.  
b. The service representative was able to help me undersatnd the cause and solution of the problem.  
c. The service representative responded promptly to my enquiories and concerns and with professionalism.  
           
Overall Experience          
a. Overall , i am happy with my shopping experience at ATLAS® Experience.  
 
Other comments/ feedback:
a. Are there any other areas that deserve commendation? Kindly elaborate.
b. Are there any other areas that require improvements? Kindly elaborate.
    Warranty registration is only required for purchase made with our authorized resellers.
Customer Number
(NRIC/Passport Number)*
:
Name of Product* :
Date of purchase*
: - - (DD-MM-YYYY)
Shop Name* :
Serial Number : Need Help?(BOSE)   Need Help?(PDJ)
    if the serial numbers on your product does not resemble any of the above examples, please contact us for assistance.warranty@atlas-sv.com
   
Subject Title :
Message :
   
Subject Title :
Message :
   
Subject Title :
Message :
   
   


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